2020 Survey Results
It is important that the Libraries understands the needs and expectations of the SMU community. The findings shall inform the Libraries in enhancing services and resources that best meet your needs.
Survey Response Rate:
There were 2,364 respondents to the survey which is approximately 24% of the SMU community.
Improvements related to these identified areas are currently underway. The Libraries will be piloting a seat occupancy initiative and conducting a website review in the 2020-2021 semester. The old graduate lounge in Li Ka Shing Library will also be upgraded. We will be sharing comments and suggestions on the printing service and general cleanliness of the library with our colleagues from related departments.
We greatly appreciate your feedback. Thank you for taking the time to share with us how we are doing as well as working with the library staff to enhance the quality of our resources and services.
View the Full Report.