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Library Service Quality Survey

The Library Survey will be conducted from 4th to 18th  Feb 2015.

About the Library Survey

It is important that we understand the needs and expectations of the SMU community so that we are able to provide the services and resources that best meet these needs. Every 2 years, the library conducts a comprehensive survey in which faculty, students and staff have the opportunity to rate various aspects of our services. The survey results will enable us to measure and improve library service quality and benchmark the Library’s performance against similar institutions.

The LibQual Survey was developed by the Association of Research Libraries to measure library service quality and to identify best practices. To date, the survey has been taken by over 1 million users in over 1000 libraries across the world.

Last updated on 06 Feb 2015 .