SMU Libraries Curate: AI - The good, the bad and the ugly

Researchers predict that Artificial Intelligence will outperform a number of human activities within the next ten years. AI has already evolved from simple chess and chequers playing to developing poetry that is almost indistinguishable from those written by humans. It has reduced or even removed a number of tasks and activities, some for the better and some for the worse.

SMU Libraries provide a selection of resources that showcase the good, the bad and the ugly side of AI from aspects in business, to the workplace and society.

Books

*Find out how to access eBooks in O'Reilly Safari for Higher Education.

Articles

• AI and the future of work: What we know today
  *Steven MILLER

• AI gone awry

• Another way AI programs can discriminate against you

• Artificial intelligence as augmenting automation: Implications for employment
  *Ted Feichin TSCHANG

• Artificial intelligence-enhanced predictive insights for advancing financial inclusion: A human-centric AI-thinking approach
  *Sin Mei CHEAH

• Attribution of civil liability for accidents involving automated cars
  *Siyuan CHEN, Jie Hao Sampson LIM, Beverly Kai Li LIM

• Augmented reality in retail and its impact on sales
  *Yong Chin TAN, Sandeep R. CHANDUKALA, Srinivas K. REDDY

• Charting the future of accountancy with AI
  *Clarence GOH, Gary PAN, Poh Sun SEOW & Benjamin Huan Zhou LEE

• Close encounters of the AI kind: Use of AI influencers as brand endorsers

• Communicating Ethics across the AI Ecosystem
  *Josephine SEAH & Mark FINDLAY

• Digitalising endangered cultural heritage in Southeast Asian cities: Preserving or replacing?
  *David OCON

• How To Combat The Dark Side Of AI

• Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust

• Revisiting the automation tax debate in light of Covid-19 and resulting structural unemployment
  *Vincent OOI

• Robots in Community
  *Willow WONG & Mark FINDLAY

• Smart manufacturing and its implications for Singapore's SMEs
  *Thomas MENKHOFF & SURIANARAYANAN GOPALAKRISHNAN

• Scientists have created a murder-obsessed 'psychopath' AI called norman — and it learned everything it knows from reddit

• Taxation of automation and artificial intelligence as a tool of labour policy
  *Vincent OOI & Glendon GOH

• The ethical AI—paradox: why better technology needs more and not less human responsibility

• The legal and ethical implications of using AI in hiring

• The value of humanization in customer service
  *Yang GAO

• Theorizing the dark side of business-to-business relationships in the era of AI, big data, and blockchain

• Thinking responsibly about responsible AI and ‘the dark side’ of AI

• Understanding the influence of AI voice technology on visually impaired elders’ psychological well-being : an affordance perspective

• Who am I?: Towards social self-awareness for intelligent agents
  *Budhitama SUBAGDJA & Ah-hwee TAN

• Working with smart machines: Insights on the future of work
  *Steven MILLER

*SMU author/publication

Videos

• A friendly, autonomous robot that delivers your food / Ali Kashani

• A new way to restore earth's biodiversity -- from the air / Susan Graham

• AI and ethics / Toby Walsh

• Can a computer write poetry? / Oscar Schwartz

• Could a Machine Be Conscious?

• Don't fear intelligent machines. Work with them / Garry Kasparov

• Drone Warfare Just Got Deadlier | System Error

• Ex machina

• Ghost workers

• How AI can bring on a second Industrial Revolution / Kevin Kelly

• How AI can enhance our memory, work and social lives / Tom Gruber

• How can you stop killer robots / Toby Walsh

• How the gains we make in AI could ultimately destroy us / Sam Harris

• How to get empowered, not overpowered, by AI / Max Tegmark

• The danger of AI is weirder than you think / Janelle Shane

• The Future of work and death

• The incredible inventions of intuitive AI / Maurice Conti

• The kill decision shouldn't belong to a robot / Daniel Suarez

• The rise of the useless class / Yuval Noah Harari

• Transcendence and the dangers of AI

• Why we need to create AI that thinks in ways that we can’t even imagine / Kevin Kelly

• Why we should ban killer robots / Toby Walsh

Podcasts

• In Machines We Trust / MIT Technology Review

• The AI in business podcast / Daniel Faggella

This selection of resources is curated by your friendly Business Research Librarians: Sumita Govindan, Redzuan Abdullah & Tee Lip Hwe.